Red Apple

Voice based phone menus have become fairly popular with businesses recently, personally I’d rather stick with the numbers until it’s more accurate.  Most of the time it botches what you say and you end up wanting to punch them through the phone.

I’m pretty excited about Fonolo and it looks like they are in the runnings for a Webby as well up against Tumblr, Dropbox and a few others.  Give Fonolo a try next time you need to call a business, you can use their web application or they also have an iPhone application available.

They are still in beta and may have a few kinks to work out but they are definitely providing a much needed service.